Recently, Ms. Gao who lives in Mudanjiang to the newspaper reflected her last July in Harbin Mackay center to buy a card worth 160 yuan Dior handbag, but the package has not been surface-drum kits, discolored. She repeated to the stores sales staff to reflect the quality of the package failed to solve. After the intervention area of market supervision department, Ms. Gao merchants to replace a new package.
Ms. Gao said, July 16, she was in Harbin Mackay head office first floor Dior counter, bought a $ 160 million rose red patent leather chain bag. More than a month later, wrapping paper and bag buckle chain bag film above have not thrown off the front of the pack on patent leather from seven or eight different sizes of bubbles, bubble dark blue, far looks like is dyed, the touch but do not feel there are uneven areas.
Ms. Gao said, buy a home after the package has not been opened to use, display cabinets at home when the furnishings. “At the August 18, accidental discovery packet positive patent leather has been blistering, I immediately through micro letter to the counter sales staff to reflect package quality problems have emerged, but the sales staff said packet problems are man-made used or stored improperly, there is air conditioning may be damp lead pack, or other colored items into a bag together cause staining, and since the bag is patent leather can not be repaired, but also after the warranty period of one month, they have no other approach. ”
Sept. 2, Ms. Gao came to buy the package where the business is already Withdraw, Ms. Gao find Mackay mall official, a floor person in charge of the headquarters of Harbin Mackay received Ms. Gao. The floor person in charge, said in early August Dior counters Mackay has Withdraw, and the after-sales service are transferred to Harbin Charter Shopping Centre. Miss Yu Shigao the case to hang District Hashi Siu Lun market supervision and management.